Monday, 28 March 2016

Issue with Subscriptions on Follow Chess iOS v2.0

Today (Mar 28) we came to know of a critical bug in the v2.0 of Follow Chess iOS App.

Issue: Existing active Subscriptions (monthly & yearly) ceased to work after upgrading to 2.0 and the App was working as a Free version (showing Ads and restricting features).
I apologize for this.

Re-installing the App or restoring the purchase does not help and the only solution is to wait for the new App update.

We have already fixed the issue and we are waiting for Apple's approval (in times like these, I miss Google/Android's ability to release a new App update in couple of hours!). We have also requested Apple for an expedited App review (normal App reviews take about 5-7 days).

Thanks for your patience and kind understanding.

PS : Once the new App update is available, please try the RESTORE option from the Pro Screen to restore your subscription, in case it does not automatically do it.

Update (Mar 29) : The expedite review process did work and Apple approved the bug-fix v2.0.1 within a day!
So with the latest version now available in the App Store, the issue is fixed.